E-commerce Executive

Job description

We think differently. We make the unbelievable happen. We are passionate about helping our clients transform their business opportunity online by thinking and acting differently.


Join us in making a difference as an E-commerce Executive, which is a rewarding and challenging entry level role, based within our East Yorkshire offices as part of the Direct to Consumer (D2C) team. D2C e-commerce represents a major strategic opportunity in an ever-expanding digital economy. As a result, companies face the challenge of transforming how they sell and deliver products and services online.


About the Role

Working as part of a small team you will be regularly communicating with clients, cultivating a positive and collaborative working relationship via email and phone, plus face-to-face meetings as part of the wider team. Areas involved with include:

  • Implementing e-commerce activities, such as email marketing, social media, competitor and client site auditing, Magento implementations and A/B and MVT testing
  • Monitoring key launches and maintaining the trading calendar
  • Staying up to date with industry trends and e-commerce best practice, identifying strategies that are applicable to our clients
  • Supporting Ecommerce and Client Managers in analysing issues and opportunities, and implementing recommendations

You will receive on the job training to equip you with a high degree of specialised expertise and skills to ensure the e-commerce work carried out for our clients is maintained to the highest standard of quality and accuracy.

Requirements

Passionate about the online world, with drive, determination and a self-disciplined approach, is key in this role. You will enjoy and be able to easily adapt to different personalities, being a proactive team player who is motivated and highly organised, enabling you to manage a diverse and busy workload. Key skills and knowledge include:


  • Previous experience within a customer service role essential, where being service orientated and dedicated to meeting requirements of stakeholders is second nature
  • Strong communication skills and ability to build relationships, experience of networking internally and externally
  • Ideally, some knowledge or experience within a digital marketing, sales or e-commerce environment preferable
  • Advanced working knowledge of MS Office, particularly Microsoft Excel and PowerPoint
  • Experience of analysing problems effectively and solving issues, considering the long-term impact and anticipating future consequences and trends
  • Open to change and able to adapt to situations, enjoys learning and improving.
  • An aptitude for numbers to assist with learning of tracking and reporting processes

If this sound like you, please apply now to find out more. A competitive base salary is on offer (salary to circa £22k), plus opportunities for progression and benefits (including; pension, life assurance, profit share, health care cash plan, experience for life and 26 days holiday + bank holidays). Successful candidates must have and be able to evidence their right to work in the UK. No speculative agency CVs please.


About Us

For 18 years Summit has worked with some of Europe’s most successful retailers and brands, helping them to make more money from retailing online. With 150 staff working across the UK and Europe, our unique online retail ‘value chain’ provides our clients with deep expertise across the disciplines required to trade online: Strategy, eCommerce, online marketing, trading and logistics.