Technical Author (functional)

Job description

Technical Author

Up to £35,000 DOE + benefits


Are you an experienced Content Designer or Technical Author within a software development environment with experience of documentation tools and creating user guides or online help? We are changing the future of how people buy cars. Technology is key to this revolution and, as we look to grow and scale in Automotive, we need a talented Senior UX Designer to support the building of cutting-edge SaaS solutions, with the delivery, structure and strategy being redesigned from a project-based approach to a product-led structure.


Join the Automotive team in Warwick and become immersed in creating, updating and reviewing a variety of materials for our industry leading Automotive products. This is an autonomous role, reporting into and working closely with the Product Owner and client teams to plan and create technical documentation such as; user guides, installation guides, release notes, training material, online help, and video tutorials for the product


Editing and publishing user material via our own and third-party content management systems, you’ll need to understand technology and applications for which documentation is to be prepared.

This full time opportunity is for Technical Author who have the ability to work in a fast-paced environment and bring a high level of ownership and due diligence into a start-up environment.


About You

A knowledgeable Content Designer or Technical Author, with experience in software development, who can work well within a commercial and fast paced delivery focused environment:  You will need:


  • An exemplary command of the English language and the creative flair to create, adapt and iterate copy for all digital channels
  • Experience in at least one of the following documentation tools: Advanced Microsoft Word, FrameMaker, RoboHelp, Madcap Flare or similar
  • A flair for turning technical subjects and jargon into easily understood content
  • General working knowledge of the documentation process – from concept to release.
  • Experience in writing user guides or online help or processes independently.
  • Good attention to detail, time management and ability to work independently
  • Experience of Automotive or passion for motoring an advantage
  • Working knowledge of agile project methodology an advantage, but not essential

About Us   

For 18 years Summit have worked with some of Europe’s most successful retailers and brands, helping them to make more money from retailing online. Our purpose is simple and commercial: to make it more likely that people buy from our clients than anyone else.   Our unique online retail ‘value chain’ provides our clients with deep expertise across the disciplines required to trade online: Strategy, eCommerce, online marketing, trading and logistics. With 150 staff working across the UK and Europe, we are passionate about helping our clients transform their business opportunity online by thinking and acting differently.

If you’re interested in finding out more and becoming a changemaker we look forward to hearing from you. Applications will be actioned within 48 hours of being received.  A competitive base salary is on offer, plus opportunities for progression and benefits (Inc. pension, life assurance, profit share, health care cash plan, experience for life and 26 days holiday plus bank holidays).  Successful candidates must have and be able to evidence their right to work in the UK. No speculative agency CVs please.